Shipping & Returns
Straight answers on how your order gets to you and what happens if it’s not right. Bracketed items below are placeholders — set them to your real policy before publishing.
Shipping
Processing time: Orders are packed and shipped within [X] business days. Capsule pre-orders may ship on the date listed on the product page.
Rates & delivery: [e.g. Flat-rate $X / Free over $X.] Domestic orders arrive in [X–Y] business days after shipping.
International: [Yes — rates and times calculated at checkout / Not yet.] Any customs duties or import taxes are the customer’s responsibility.
Tracking: You’ll get a tracking link by email as soon as your order ships.
Returns & exchanges
Window: Returns accepted within [30] days of delivery on unworn, unwashed items with tags attached.
How to start: Email shopify@limdu.co with your order number and what you’d like to do. We’ll send return instructions.
Exchanges: Easiest path for a different size — email us and we’ll reserve the swap.
Refunds: Once your return is received and inspected, refunds are issued to the original payment method within [5–7] business days. [State who covers return shipping.]
Non-returnable: Final-sale items and worn/washed pieces can’t be returned. Damaged or wrong items — email us within [7] days and we’ll make it right.
Built for after.